I am available for freelance

Greetings! My name isCadeatra Harvey

Don't compete. CREATE!

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MOBILE STEM LEARNING PROGRAM

Client : Open Works
Completion : October 2017
Role : Mobile STEM Learning Product & Program Manager

Open Works is a startup nonprofit maker space with the mission to make tools, technology, and the knowledge to use them accessible to all. OW connects you to manufacturing equipment, space, education, and Baltimore’s largest community of maker professionals. The high volume maker space hosted manufacturing equipment such as CNC machines, laser engravers, a 3D printing lab, sewing lab, and electrical lab. 

What I did?
Successfully developed and implemented Baltimore’s first 'STEM on Wheels’ education program introducing k-12 students to rapid prototyping and advanced manufacturing technology through tailored lesson planning based on the existing John Hopkins STEM curriculum.

Situation

Summer 2016, I was hired at Open Works as the Mobile STEM Learning Manager to manage a program that didn't exist! There was no business or project outline, just an idea, a van, and rapid prototyping machines. No problem! 0-1 product management is where I shine. Developing products and programs from scratch is my expertise!

Task

Develop and pilot Baltimore’s first 'STEM on Wheels’ education program introducing k-12 students to rapid prototyping and advanced manufacturing technology through STEM education.

Co-creation is essential when you are building solutions for communities or populations you are outside of. Sharing a demographic does not mean you are sharing culture. Build with, not for!

UX Research 

  • Met with and survey k-12 students, teachers, and school administration members to understand what their wants, needs and pain points were. What type of subject matter is getting the attention of students right now? What knowledge gaps can the Mobile STEM program fill for teachers and students? What systemic barriers are affecting how students learn and how teachers teach?
  • Met with the curriculum designers from Johns Hopkins University that created the existing STEM learning for Baltimore City Public Schools at that time. SABES (STEM Achievement in Baltimore Elementary Schools) which began as an NSF-funded (National Science Foundation) collaboration between Johns Hopkins University and Baltimore City Schools. After pitching my idea on innovative ways to incorporate SEL (social emotional learning), they released the full curriculum to me.
  • Tailored the existing curriculum and lesson plans, that teachers were already familiar with, to incorporate the foundations of 3D printing and design, CNC machining, power tools, and lo-fi prototyping tools.
  • Created lesson plans that helped close knowledge gaps for both students and teachers.

Action

I advised all stakeholders, including board members, that the direction they wanted to take was in direct contradiction to the mission statement, and that there was a more appropriate and equitable way to approach the Mobile STEM Learning at OW.

  • After surveying over 100 k-12 students and teachers, I translated the data into a customer centric solution.
  • I advised the general manager and co-chair that the program would be free for all city schools and community centers for the duration of my contract. Specialized workshops in the future would warrant pricing tiers.
  • Spent three months (Nov 2016 - Jan 2017) developing and testing tailored STEM activities and lessons based on the SABES curriculum that students could relate to, and apply in their lives immediately. The activities also incorporated SEL (social-emotional learning) and learning tools/toys into activities. I love Lakeshore!
  • Expanded STEM lessons beyond rapid prototyping and introduced students to science, math, and engineering foundation principles in a magical way.
  • Began visiting schools and community centers once my monthly operating budget was approved.
  • Created feedback surveys for students and teachers to complete after each visit. Also received feedback from some parents about the changes they noticed in their children at home.
  • Created my own marketing materials and leveraged my notoriety in the arts & culture industry to amplify awareness and build a professional network of nonprofit executives, community leaders and members. 
  • Developed and managed the program independently for 15 months. (It was just me)

Result

  • Didn’t try to reinvent the wheel. I co-created it with the people that were going to use it!
  • Successfully designed and implemented Baltimore’s first mobile STEM education program based upon a 15 month research & development strategy for a startup high-volume maker space
  • Interviewed 100+ students, teachers, and school board administrators to help create 7 user personas and prioritize features for program MVP (minimum viable product)
  • Tested MVP through the facilitation of 40+ workshops with 500+ k-12 students and teachers showcasing rapid prototyping technologies including 3D modeling, 3D printing, and CNC machining 
  • Exceeded all internal and external stakeholders KPI’s, OKRs and project milestone expectations, and achieved a NPS (net promoter score) of 72 among 100 students and teachers survey at program conclusion

Working with youth and teachers redirected my entire path in life and career. I fell in love with learning & development, and learned the importance of compassion. The experience triggered a massive internal growth phase on an internal and external level. I've taken more of an interest in adult learning, but young people will always be my soft spot. They make me mushy!

*lost documentation to a hard drive crash. I will add more photos if I can recover them.